Marketing Manager

American Symphony Orchestra seeks a full-time Marketing Manager.

Duties and Responsibilities include, but are not limited to:

  • Creating and managing implementation of annual marketing plan, focusing on both organizational branding and promoting concerts at Carnegie Hall and other venues
  • Creating ticketing plans and overseeing all ticketing efforts and sales data
  • Research, copy-writing, proofreading, gathering materials, and directing creation of marketing efforts such as house programs, season brochure, posters, direct mail pieces, ads, and more
  • Overseeing and maintaining the orchestra’s website, social media channels, and email marketing
  • Manage and approve the work of external team members, which may include publicists, photographers, printers, agencies, designers, web managers, etc.
  • Develop and maintain department budget
  • Main point of contact for customer relations, including ticketing and community outreach efforts
  • Maintaining lists of customer sales and contact information
  • Other administrative assistance as needed


  • Excellent verbal and written communication skills
  • Bachelor’s Degree required
  • Good planning and organizational abilities
  • Creativity
  • Attention to detail and ability to handle more than one project at a time
  • Previous experience in marketing, ticket sales, or customer service
  • Basic knowledge of classical music & passion for music and the performing arts
  • Previous experience with patron databases (Patron Edge, Tessitura, or similar) a plus
  • Excellent writing and proofreading skills
  • Exceptional attention to detail and good judgment; quick and responsive; and a self-starter comfortable leading and taking initiative
  • Proven experience meeting and/or exceeding goals/expectations, managing complex projects in a fast-paced, deadline-driven environment.

In addition to regular office hours (currently M–F 9:30–5:30), the Marketing Manager is also expected to be in attendance at concerts, which take place on weekday evenings and on the weekends.

The ASO is an equal opportunity employer. The position offers a salary commensurate with experience, health benefits, and up to two weeks paid vacation.

Founded in 1962 by Leopold Stokowski, the American Symphony Orchestra is a not-for-profit organization based in New York City which performs at Carnegie Hall. Under the leadership of music director and conductor Leon Botstein, the orchestra aims to offer concerts of great music within the means of everyone, and to renew live orchestral music as a vital force in contemporary American culture through thematic programming in which musical works are curated around ideas drawn from a variety of disciplines, such as history, visual arts, science, politics, and literature.

To apply, email cover letter and resume with “Marketing Manager” in the subject line to ointeeworn@americansymphony.org. No calls, please.

Development and Marketing Departments,

The American Symphony Orchestra is accepting applications for internships with our Development and Marketing departments. If you are at least a third- year undergraduate or graduate student interested in applying, please read the following description, qualifications, and application procedure.

About us: In its Vanguard Series at Carnegie Hall, the American Symphony Orchestra performs unique and imaginative programs, connecting works to art, history, politics, and literature.

Why should I become an intern for the ASO? The American Symphony Orchestra is one of New York’s most dynamic orchestras, and working here will offer the unique opportunity to participate in the operations of our engaging marketing and development departments. At our small but professional office, interns will get to know the entire staff while they observe and participate in the day-to-day operations of a premier ensemble, learning all the while how large-scale performances come together. In this way, our internship offers a broad understanding of arts administration and production. In working closely with our marketing or development teams, interns will also acquire specific knowledge about these departments and the responsibilities therein. Interns can look forward to developing meaningful relationships with staff-members who can provide career advice and, if needed, references and recommendations for subsequent career opportunities.

Requirements: Candidate must be available to work at least 12 hours per week (schedule can be flexible), and be at least a third year undergraduate or graduate student; detail oriented, organized; possess excellent communication and writing skills; and have knowledge of Microsoft Office programs. Raiser’s Edge/Patron Edge or other database knowledge a plus. Interest in Classical Music, Performing Arts, or Arts Administration preferred.

Development Internship. Major responsibilities include:

  • Maintain and update records of individual donors, foundations, corporations, and government agencies.
  • Organize and assist with all appeals and mailings for special events, concert invitations, and Orchestra publications.
  • Draft correspondence for communication with individual donors, foundations, corporations, and government agencies.
  • Assist with preparation of materials for funding proposals.
  • Assist in prospect research to identify individuals, foundations, and corporations in efforts to expand the donor base.
  • Brainstorming with development team about donor benefits and prospects.
  • Attend ASO Concerts and assist with VIP check-in.
  • Additional tasks as needed.

Marketing Internship. Major responsibilities include:

  • Managing and processing ticket-donation requests from charity organizations
  • Assisting with our social networking
  • Assisting with ticket and subscription mailings
  • Editing artist bios
  • Researching concert info for marketing materials
  • Attend ASO concerts and assist with patron needs
  • Additional tasks as needed

To apply: Please submit the following: a formal cover letter indicating your earliest date available and latest departure date, and resume to info@americansymphony.org or mail to American Symphony Orchestra, 263 West 38th Street, 10th Floor, New York, NY 10018. Fax: 212-868-9277. No phone calls please.